IT Support Technician

Essential Duties and Responsbilities of IT Support Technicians.
  • Installing and configuring IT hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company
  • Establish accounts for new users and assist with password or login problems.
  • Troubleshoot and resolve issues with software or hardware.
  • Researching, testing and evaluating new technology.
  • Maintain procedures and reports that provide technical support to the entire organization.
  • Analyze records and logs to spot underlying trends and potential issues.
  • Support the implementation of new solutions or applications.
If you are looking for freelance opportunities, find an IT support technician job at Field, a site where you can showcase your skills. Working as a freelance IT Support Technician offers a win-win situation for both you and the organization. The organization can focus more on meeting its goals by having a contractor on-site or in the field.

Usually, the IT Support Technician holds an essential degree in computer science or a related field. A candidate with a high school diploma can also obtain on-the-job training to enter the field.


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